January 2023 Supervisor Training Banner

Tuesday, January 24, 2023

Super­vi­sor Train­ing for Men­tal Health Pro­fes­sion­als: Day One

Men­tal Health Pro­fes­sion­als who super­vise oth­ers, join KYC’s Clin­i­cal Train­ing Com­mit­tee for a vir­tu­al pro­fes­sion­al devel­op­ment event to gain lead­er­ship skills that will build healthy, strong, and effec­tive teams of ser­vice providers.

***An addi­tion­al train­ing oppor­tu­ni­ty will be offered on Feb­ru­ary 2nd that will cov­er more top­ics for men­tal health pro­fes­sion­als who are super­vi­sors. Learn more about Super­vi­sor Train­ing for Men­tal Health Pro­fes­sion­als: Day Two here. Atten­dees who wish to join us for both days must enroll in each train­ing event sep­a­rate­ly, though atten­dance at both days is not required. Whether you join us for one or two days of these train­ing events, we look for­ward to learn­ing together.***

Event Details

6 CEUs avail­able for LCPC/LPC, LCSW/LSW, LMFT/LFT, and CADC Pending

Date: Jan­u­ary 242023

Time: 9:00 AM to 4:30 PM

Loca­tion: Vir­tu­al­ly — Host­ed by Ken­neth Young Center

RSVP: Men­tal Health Pro­fes­sion­als and KYC staff are wel­come to join. Please con­tact Per­la with ques­tions. Please include your licen­sure in your RSVP email for effi­cient pro­cess­ing of your CEU credits.

Cost: $250 (KYC staff can attend at no cost)

Jan­u­ary 24th Sched­ule:
9:00AM11:00AM: Trau­ma-Informed Super­vi­sion
11:00AM-12:00PM: Break
12:00PM2:00PM: Lead­ing Resilient Teams
2:30PM4:30PM: Dif­fi­cult Con­ver­sa­tions with Staff

Top­ic Descriptions

Trau­ma-Informed Super­vi­sion

Helpers are exposed to the trau­mat­ic lived expe­ri­ences of the peo­ple they are work­ing with, putting these work­ers at high risk for sec­ondary trau­mat­ic stress. In addi­tion, the work­place can some­times reen­act trau­mat­ic encoun­ters for work­ers with pri­ma­ry trau­ma, increas­ing their risk for re-trauma­ti­za­tion and reduc­ing their effec­tive­ness at work. Accu­mu­la­tion of these dif­fer­ent work stress­es affect staff per­for­mance, so super­vi­sors need to incor­po­rate knowl­edge and aware­ness about trau­mat­ic stress into their lead­er­ship role and super­vi­sion prac­tices. This sec­tion aims to help super­vi­sors proac­tive­ly man­age a team through trau­ma exposure.

Learn­ing Objectives

  • Iden­ti­fy sources of pri­ma­ry and sec­ondary trau­mat­ic stress
  • Intro­duce pre­ven­ta­tive approach­es to address trau­mat­ic stress
  • Prac­tice using a Trau­ma-Informed Super­vi­sor self-assessment
  • Plan for trau­ma expo­sure with staff

Lead­ing Resilient Teams

Work­ers are increas­ing­ly being exposed to the dis­tress and suf­fer­ing of oth­ers as part of their work. Care­giv­er Fatigue is a nat­ur­al and inevitable response to the tox­ic stress caused by this expo­sure and, if left unchecked, leads to exhaus­tion and burnout. An impor­tant role of a leader is to pro­mote the health and well­be­ing of their teams by delib­er­ate­ly empha­siz­ing team care, resilience, and com­pas­sion sat­is­fac­tion in the work­place. This sec­tion takes the learn­er through spe­cif­ic lead­er­ship strate­gies to do this.

Learn­ing Objectives

  • Cre­at­ing shared val­ues to build resilience
  • Devel­op­ing lead­er­ship sto­ries to answer the why”
  • Moti­vat­ing staff through storytelling
  • Build­ing pro­tec­tive teams

Dif­fi­cult Con­ver­sa­tions with Staff

We avoid dif­fi­cult con­ver­sa­tions because we don’t feel pre­pared for them. It makes sense to avoid some­thing that’s dif­fi­cult, but the delay could mean the prob­lem sit­u­a­tion grow­ing rather than going away. In this sec­tion we review steps to make a poten­tial­ly dif­fi­cult con­ver­sa­tion with a super­visee go accord­ing to plan with a direc­tion and desired outcomes.

Learn­ing Objectives

  • Rec­og­niz­ing what makes a con­ver­sa­tion difficult
  • Prepar­ing yourself
  • Sep­a­rat­ing issues from personalities
  • Devel­op­ing a strat­e­gy not a script
  • Clar­i­fy­ing your posi­tion with­out min­i­miz­ing theirs
  • Fol­low­ing up and fol­low­ing through

About the Speakers

War­ren Dun­can, Trainer

War­ren Dun­can, BS has had var­i­ous roles through­out his career work­ing with house­holds expe­ri­enc­ing home­less­ness and mul­ti­ple bar­ri­ers to sta­ble hous­ing. He has worked as direct sup­port staff on mobile teams in Per­ma­nent Sup­port­ive Hous­ing pro­grams across the metro area, assist­ed in out­reach efforts for pro­gram par­tic­i­pants liv­ing on the streets and in shel­ter, and pro­vid­ed out­reach to prop­er­ty man­agers and land­lords, con­nect­ing them to sup­port ser­vices in metro and greater Min­neso­ta com­mu­ni­ties. He has worked to pro­vide sup­port to a net­work of sup­port­ive hous­ing pro­grams and com­mu­ni­ty orga­ni­za­tions among coun­ty, state, and local com­mu­ni­ty agen­cies in South­ern and Cen­tral Min­neso­ta. He is cur­rent­ly over­see­ing all pro­gram­ming as Pro­gram Direc­tor for a Min­neso­ta non­prof­it. War­ren enjoys facil­i­tat­ing work­shops and has led a num­ber of train­ing ses­sions. Top­ics include Build­ing Land­lord Rela­tion­ships, Hous­ing First, Harm Reduc­tion, Nav­i­gat­ing Con­flict, De-esca­la­tion, and Mind­ful­ness. War­ren grew up in Des Moines, Iowa and moved to Min­neso­ta short­ly after grad­u­at­ing from Iowa State Uni­ver­si­ty. He cur­rent­ly lives with his fam­i­ly in the Twin Cities west­ern sub­urbs. He enjoys draw­ing, paint­ing, and pho­tog­ra­phy in his spare time.

Russ Turn­er, Director

Dur­ing Russ’s 16-year tenure he has writ­ten and taught thou­sands of hours of per­son-cen­tered cur­ricu­lum to help peo­ple become more effec­tive helpers, com­mu­ni­ca­tors, and lead­ers. His audi­ence includes work­ers and lead­ers across a wide range of orga­ni­za­tions from human ser­vices, health­care, and libraries, to law enforce­ment and cor­rec­tions. He trains train­ers, works with man­age­ment, and has con­sult­ed and coached on train­ing projects across mul­ti­ple sec­tors of the econ­o­my. He has worked as an edu­ca­tor for three decades in a vari­ety of coun­tries and set­tings includ­ing Japan, the Czech Repub­lic, and the UK. His teach­ing phi­los­o­phy is that adults learn best when they are chal­lenged, the mate­r­i­al is applic­a­ble to work sit­u­a­tions, and ses­sions are inter­ac­tive and engaging.

Event Fly­er

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