Notice of Cybersecurity Incident

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Notice of Cyber­se­cu­ri­ty Incident

Ken­neth Young Cen­ter Pro­vides Notice of Data Pri­va­cy Incident

May 62024 — Ken­neth Young Cen­ter (“KYC”) is noti­fy­ing cer­tain indi­vid­u­als of an inci­dent that may impact the pri­va­cy of some of their infor­ma­tion. KYC is unaware of any mis­use of any per­son­al infor­ma­tion and is pro­vid­ing notice to affect­ed indi­vid­u­als out of an abun­dance of caution. 

On March 6, 2024, KYC expe­ri­enced a data secu­ri­ty inci­dent that impact­ed its com­put­er sys­tems and caused a tem­po­rary dis­rup­tion to cer­tain oper­a­tions. KYC imme­di­ate­ly respond­ed and launched an inves­ti­ga­tion with out­side assis­tance to con­firm the nature and scope of the inci­dent and restore impact­ed com­put­er sys­tems to oper­abil­i­ty. Through the inves­ti­ga­tion, KYC learned that an unau­tho­rized actor accessed cer­tain sys­tems and may have viewed or acquired cer­tain infor­ma­tion. The inves­ti­ga­tion into what infor­ma­tion has been impact­ed remains ongo­ing. How­ev­er, out of an abun­dance of cau­tion, KYC is pro­vid­ing notice to indi­vid­u­als whose per­son­al infor­ma­tion was impact­ed by this incident.

The infor­ma­tion that may have been viewed or tak­en as a result of this event includes the fol­low­ing: name, Social Secu­ri­ty num­ber, driver’s license infor­ma­tion, finan­cial account infor­ma­tion, med­ical infor­ma­tion, and health insur­ance information. 

On May 6, 2024, KYC began noti­fy­ing impact­ed indi­vid­u­als and reg­u­la­to­ry author­i­ties as required. Indi­vid­u­als seek­ing addi­tion­al infor­ma­tion regard­ing this inci­dent can call KYC’s ded­i­cat­ed assis­tance line at 18339313792 Mon­day through Fri­day from 6am – 6pm Pacif­ic, exclud­ing U.S. hol­i­days. Indi­vid­u­als may also write to KYC at 1001 Rohlwing Road, Elk Grove Vil­lage, IL 60007.

STEPS YOU CAN TAKE TO PRO­TECT PER­SON­AL INFORMATION

Mon­i­tor Your Accounts

Under U.S. law, a con­sumer is enti­tled to one free cred­it report annu­al­ly from each of the three major cred­it report­ing bureaus, Equifax, Exper­ian, and Tran­sUnion. To order a free cred­it report, vis­it www​.annu​al​cred​itre​port​.com or call, toll-free, 18773228228. Con­sumers may also direct­ly con­tact the three major cred­it report­ing bureaus list­ed below to request a free copy of their cred­it report.

Con­sumers have the right to place an ini­tial or extend­ed fraud alert” on a cred­it file at no cost. An ini­tial fraud alert is a 1‑year alert that is placed on a consumer’s cred­it file. Upon see­ing a fraud alert dis­play on a consumer’s cred­it file, a busi­ness is required to take steps to ver­i­fy the consumer’s iden­ti­ty before extend­ing new cred­it. If con­sumers are the vic­tim of iden­ti­ty theft, they are enti­tled to an extend­ed fraud alert, which is a fraud alert last­ing sev­en years. Should con­sumers wish to place a fraud alert, please con­tact any of the three major cred­it report­ing bureaus list­ed below.

As an alter­na­tive to a fraud alert, con­sumers have the right to place a cred­it freeze” on a cred­it report, which will pro­hib­it a cred­it bureau from releas­ing infor­ma­tion in the cred­it report with­out the consumer’s express autho­riza­tion. The cred­it freeze is designed to pre­vent cred­it, loans, and ser­vices from being approved in a consumer’s name with­out con­sent. How­ev­er, con­sumers should be aware that using a cred­it freeze to take con­trol over who gets access to the per­son­al and finan­cial infor­ma­tion in their cred­it report may delay, inter­fere with, or pro­hib­it the time­ly approval of any sub­se­quent request or appli­ca­tion they make regard­ing a new loan, cred­it, mort­gage, or any oth­er account involv­ing the exten­sion of cred­it. Pur­suant to fed­er­al law, con­sumers can­not be charged to place or lift a cred­it freeze on their cred­it report. To request a cred­it freeze, indi­vid­u­als may need to pro­vide some or all of the fol­low­ing information:

  1. Full name (includ­ing mid­dle ini­tial as well as Jr., Sr., II, III, etc.);
  2. Social Secu­ri­ty number;
  3. Date of birth;
  4. Address­es for the pri­or two to five years;
  5. Proof of cur­rent address, such as a cur­rent util­i­ty bill or tele­phone bill;
  6. A leg­i­ble pho­to­copy of a gov­ern­ment-issued iden­ti­fi­ca­tion card (state driver’s license or ID card, etc.); and
  7. A copy of either the police report, inves­tiga­tive report, or com­plaint to a law enforce­ment agency con­cern­ing iden­ti­ty theft if they are a vic­tim of iden­ti­ty theft.

Should con­sumers wish to place a cred­it freeze or fraud alert, please con­tact the three major cred­it report­ing bureaus list­ed below:

Equifax

Exper­ian

Tran­sUnion

https://​www​.equifax​.com/​p​e​r​s​o​n​a​l​/​c​r​e​d​i​t​-​r​e​p​o​r​t​-​s​e​r​v​ices/

https://​www​.exper​ian​.com/​help/

https://​www​.tran​sunion​.com/​c​r​e​d​i​t​-help

18882980045

18883973742

18009168800

Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348 – 5069

Exper­ian Fraud Alert, P.O. Box 9554, Allen, TX 75013

Tran­sUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016

Equifax Cred­it Freeze, P.O. Box 105788 Atlanta, GA 30348 – 5788

Exper­ian Cred­it Freeze, P.O. Box 9554, Allen, TX 75013

Tran­sUnion Cred­it Freeze, P.O. Box 160, Wood­lyn, PA 19094


Addi­tion­al Information

Con­sumers may fur­ther edu­cate them­selves regard­ing iden­ti­ty theft, fraud alerts, cred­it freezes, and the steps they can take to pro­tect your per­son­al infor­ma­tion by con­tact­ing the con­sumer report­ing bureaus, the Fed­er­al Trade Com­mis­sion, or their state Attor­ney Gen­er­al. The Fed­er­al Trade Com­mis­sion may be reached at: 600 Penn­syl­va­nia Avenue NW, Wash­ing­ton, D.C. 20580; www​.iden​ti​tytheft​.gov ; 1 – 877-ID-THEFT (18774384338); and TTY: 18666534261. The Fed­er­al Trade Com­mis­sion also encour­ages those who dis­cov­er that their infor­ma­tion has been mis­used to file a com­plaint with them. Con­sumers can obtain fur­ther infor­ma­tion on how to file such a com­plaint by way of the con­tact infor­ma­tion list­ed above. Con­sumers have the right to file a police report if they ever expe­ri­ence iden­ti­ty theft or fraud. Please note that in order to file a report with law enforce­ment for iden­ti­ty theft, con­sumers will like­ly need to pro­vide some proof that they have been a vic­tim. Instances of known or sus­pect­ed iden­ti­ty theft should also be report­ed to law enforce­ment and the rel­e­vant state Attor­ney Gen­er­al. This notice has not been delayed by law enforcement.

For Dis­trict of Colum­bia res­i­dents, the Dis­trict of Colum­bia Attor­ney Gen­er­al may be con­tact­ed at: 400 6th Street, NW, Wash­ing­ton, D.C. 20001; (202) 4429828; and oag​.dc​.gov

For Mary­land res­i­dents, the Mary­land Attor­ney Gen­er­al may be con­tact­ed at: 200 St. Paul Place, 16th Floor, Bal­ti­more, MD 21202; 14105766300 or 18887430023; and https://​www​.mary​lan​dat​tor​ney​gen​er​al​.gov/

For New Mex­i­co res­i­dents, con­sumers have rights pur­suant to the Fair Cred­it Report­ing Act, such as the right to be told if infor­ma­tion in their cred­it file has been used against them, the right to know what is in their cred­it file, the right to ask for their cred­it score, and the right to dis­pute incom­plete or inac­cu­rate infor­ma­tion. Fur­ther, pur­suant to the Fair Cred­it Report­ing Act, the con­sumer report­ing bureaus must cor­rect or delete inac­cu­rate, incom­plete, or unver­i­fi­able infor­ma­tion; con­sumer report­ing agen­cies may not report out­dat­ed neg­a­tive infor­ma­tion; access to con­sumers’ files is lim­it­ed; con­sumers must give con­sent for cred­it reports to be pro­vid­ed to employ­ers; con­sumers may lim­it pre­screened” offers of cred­it and insur­ance based on infor­ma­tion in their cred­it report; and con­sumers may seek dam­ages from vio­la­tors. Con­sumers may have addi­tion­al rights under the Fair Cred­it Report­ing Act not sum­ma­rized here. Iden­ti­ty theft vic­tims and active-duty mil­i­tary per­son­nel have spe­cif­ic addi­tion­al rights pur­suant to the Fair Cred­it Report­ing Act. We encour­age con­sumers to review their rights pur­suant to the Fair Cred­it Report­ing Act by vis­it­ing https://​files​.con​sumer​fi​nance​.gov/​f​/​201504​_​c​f​p​b​_​s​u​m​m​a​r​y​_​y​o​u​r​-​r​i​g​h​t​s​-​u​n​d​e​r​-​f​c​r​a.pdf or by writ­ing Con­sumer Response Cen­ter, Room 130‑A, Fed­er­al Trade Com­mis­sion, 600 Penn­syl­va­nia Ave. N.W., Wash­ing­ton, D.C. 20580.

For New York res­i­dents, the New York Attor­ney Gen­er­al may be con­tact­ed at: Office of the Attor­ney Gen­er­al, The Capi­tol, Albany, NY 12224 – 0341; 18007717755; or https://​ag​.ny​.gov.

For North Car­oli­na res­i­dents, the North Car­oli­na Attor­ney Gen­er­al may be con­tact­ed at: 9001 Mail Ser­vice Cen­ter, Raleigh, NC 27699 – 9001; 18775667226 or 19197166000; and www​.ncdoj​.gov.

For Rhode Island res­i­dents, the Rhode Island Attor­ney Gen­er­al may be reached at: 150 South Main Street, Prov­i­dence, RI 02903; www​.riag​.ri​.gov; and 14012744400. Under Rhode Island law, indi­vid­u­als have the right to obtain any police report filed in regard to this event. There are approx­i­mate­ly 0 Rhode Island res­i­dents that may be impact­ed by this event.


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